An order moves through two distinct stages: preparation by the store and transport by the delivery provider.
Before the parcel leaves
We generally prepare an authorized order in 1–2 business days. Checkout presents destination eligibility and any shipping charge before submission. Customers should verify names, apartment details and postal information at that point.
Time with the carrier
Estimated travel after dispatch is 4–6 business days. It is an estimate rather than a promised delivery day, and carrier congestion, severe weather or an address correction can change it. Follow supplied tracking for updated scans.
When tracking needs investigation
Write to aisyaxphersi@gmail.com about a parcel that is late, missing, damaged or marked delivered but not found. Send the order number, checkout email and tracking reference; add pictures where they help document damage.