FAQ

Where are item options shown?

Listings for blankets, comforters, duvet covers, pillows, quilt, robes, sheets, towels show the available selections and relevant product information.

What timing should I expect after checkout?

Successful authorization is followed by about 1–2 business days of preparation. Dispatch begins a separate estimated carrier period of 4–6 business days.

Can I return something chosen in error?

Yes, if the eligible non-defective item is new, unused and in original condition. We also review defective-item returns and accept eligible exchanges. Contact us within 30 days after delivery.

Is return postage provided?

The parcel contains a free prepaid return label. First obtain approval and the confirmed address, then follow the mailing instructions. If the label is unavailable, ask us for help. No restocking fee is added.

How soon is a refund sent?

Within 10 days after approval, we process or initiate the original-method refund. Separate posting by the financial provider can take longer.

How do I reach the store?

The channels on Contact Us cover orders, products, tracking, payments, returns and privacy.